Chatwork's account-level security controls, available on its Enterprise plan, center on login and account restriction rather than granular per-object permissions: admins can require two-step verification, restrict login to specific IP address ranges, and force-logout a compromised device or session for a user. Chatwork also lets an administrator restrict whether members can add outside contacts directly, requiring approval for external contact requests rather than leaving that open to every user.
What Chatwork does not provide is fine-grained, per-room or per-object role-based access control, or an exportable, searchable audit-log system comparable to what larger enterprise platforms like Slack or Microsoft Teams offer -- room membership and admin rights are managed per room rather than through a centralized permission matrix, and reviewing who did what mostly means checking chat and task history inside each room rather than pulling a dedicated compliance report.
- Two-step verification and IP address login restriction are Enterprise-plan controls, not available on every plan tier
- External contact requests can be gated behind admin approval, reducing uncontrolled outside access
- There's no centralized, exportable audit log or granular RBAC system -- accountability relies on per-room history rather than a compliance-style audit trail
Use cases
Intro for use cases in Chatwork
- Review access patterns in Chatwork for compliance
- Detect unusual activity with Chatwork logs
- Enforce data retention policies in Chatwork
- Audit file sharing events in Chatwork
- Provide evidence for security reviews within Chatwork