Block a Contact

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What this operation supports in Flashyapp

Call this method when you need to prevent a contact from being affected by ongoing automations in Flashyapp. This keeps lists clean and ensures compliant handling of opted-out users while Flashyapp processes other tasks.

Request behavior and expectations

In Flashyapp, blocking a contact signals downstream automations to skip messages and updates for that user unless explicitly overridden. Flashyapp maintains the block status until the record is unblocked or reactivated.

Operational considerations

The block action should reference a unique contact identifier available in your flow. Flashyapp ensures idempotent behavior for repeated block requests within a short window.

Use cases

Flashyapp enables a safe unsubscribe path by blocking contact records during marketing workflow executions.

  1. When a contact submits an opt-out, block them to halt all outbound actions.
  2. During data-cleaning jobs, block test contacts to avoid accidental sends.
  3. In consent-revocation scenarios, block the affected contact across campaigns.
  4. Pause automation for a person while manual review is underway in Flashyapp.

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