Setup & Implementation
Implementing ShipHero starts with warehouse data: importing your SKU catalog, mapping bin and shelf locations, and receiving existing inventory into the system so on-hand counts match reality before you go live. Sales channels like Shopify or Amazon are then connected so orders import automatically instead of being keyed in by hand.
Practical Details
Picking, packing and shipping workflows are configured next -- choosing single-order versus batch/wave picking, setting up packing stations, and connecting carrier accounts for label generation -- followed by hands-on training for floor staff on the mobile scanning app used for receiving and picking. Most operations run a short parallel or pilot period, fulfilling a subset of orders through ShipHero before fully cutting over.
Actionable Considerations
- Reconcile physical inventory counts against imported SKU data before go-live to avoid early pick errors.
- Map bin locations accurately, since picking efficiency depends directly on correct location data.
- Train floor staff on the mobile scanning app before opening full order volume through ShipHero.
- Pilot with a subset of orders before routing all channels through ShipHero at once.