Airtop

Implementation, training & consulting · 28 guides

Get help with Airtop
Quick answer: Consultants in a Box helps teams implement, train on, and get more value from Airtop, and connect it with AI and the rest of their software stack. Book a free consultation.

About Airtop

Airtop is a platform for running browser automation and AI agents against real websites at scale -- cloud-hosted browser sessions that an AI agent (or a script) can control to log in, navigate, extract data, or complete multi-step tasks on sites that don't offer an API.

It's aimed at the specific gap that sits between "this website has no API" and "we need this workflow to run reliably and unattended," using real browser sessions (with session persistence, proxy support, and CAPTCHA handling built in) rather than fragile point-and-click scraping scripts.

Common use cases include pulling data from portals that only expose a web UI, automating repetitive tasks across internal tools that predate any integration story, and giving an AI agent the ability to actually act on the web rather than just answer questions about it.

Because it's positioned as infrastructure for agent-driven automation specifically, the implementation work tends to be different from a typical SaaS rollout -- it's closer to a small engineering project (defining the target workflows, session management, error handling) than a configuration task.

Consultants In A Box helps teams scope which manual, no-API workflows are actually worth automating this way and get the resulting agents connected to the rest of their stack.

Airtop and the tools around it

Tools we commonly connect with Airtop through its API, webhooks and automation platforms. What is possible depends on your plan and setup.

How we can help with Airtop

Features

6 guides

Automation

1 guide

Automation with Airtop means running many browser sessions reliably, not orchestrating workflows across apps — Airtop doesn't compete with a tool like Zapier or Make for connecting SaaS apps by API; its automation surface is a fleet of cloud browsers you can launch, drive, and tear down programmatically when the target system only exposes a web UI. A published agent in Airtop is a saved Extract or Act configuration that can be triggered on a schedule or by webhook, so a login-and-scrape or fill-and-submit routine becomes a repeatable job instead of a one-off script.

Reliability here is mostly a session-management problem: sessions need saved profiles to stay logged in across runs, proxy routing to avoid being flagged as a bot, and Live View available so a person can step in when a page changes in a way the agent doesn't handle cleanly. We design for all three from the start rather than treating them as fixes patched on after a pipeline breaks in production.

Cost and throughput are governed by Airtop's credit system: sessions, API calls, and proxy bandwidth all draw from the same credit pool, and concurrent-session limits scale by plan, from a handful of simultaneous sessions on entry tiers up to roughly a hundred on Enterprise. We size the automation design against your actual plan's session ceiling and credit budget rather than assuming unlimited parallel browsers.

Scheduling and webhooks are available from the Starter tier up, so most recurring-job automation doesn't need external orchestration — Airtop can trigger its own agents on a timer or in response to an inbound webhook. For automation that has to coordinate Airtop sessions alongside other systems, such as writing extracted data into a CRM or spreadsheet, we still typically hand that final step to a lightweight external trigger rather than trying to do everything inside Airtop.

We scope automation work by first cataloguing which of your target workflows genuinely require a browser, versus ones that have an underlying API you should call directly, which is faster and doesn't consume browser-session credits.

Introduction Airtop enables practical automation that respects real-world constraints while delivering tangible value.

  • Automate data collection and transformation pipelines across on-prem and cloud environments with Airtop controlling execution.
  • Coordinate device-level actions in manufacturing lines through Airtop’s event-driven workflows.
  • Enforce process policies in order fulfilment and logistics using Airtop to trigger safe, auditable actions.
  • Orchestrate cross-system tasks such as ticketing, provisioning, and alerting with Airtop at the center of the orchestration graph.
  • Implement guardrails that prevent unsafe automation paths while enabling rapid iteration via Airtop-driven experiments.
  • Use Airtop to enforce retry, backoff, and failure handling patterns in critical operations.
  • Leverage Airtop telemetry to validate automation outcomes against business KPIs and SLAs.
  • Integrate with existing CI/CD pipelines to promote automation changes safely under Airtop governance.
  • Scale automation to multiple sites or regions without rearchitecting core workflows using Airtop abstractions.
  • Adopt a phased automation program that starts with low-risk processes and expands as confidence grows with Airtop.

These use cases illustrate how Airtop can be applied to improve efficiency, reliability, and governance in operational automation.

Open the full guide: Automation →

AI capabilities

1 guide

Airtop's AI is browser understanding, not model training — the product doesn't ship anomaly detection or predictive analytics; its AI layer reads a live web page and turns it into something an agent can act on or extract data from. The Extract API takes a natural-language instruction — get the price and availability for every item on this page — and returns structured JSON from whatever page the browser session is looking at, without you writing a CSS selector or XPath that breaks the next time the site redesigns.

The Act API is the execution counterpart: instead of scripting click, type, and wait calls against brittle DOM selectors, you describe the action in plain language — log in with these credentials, add this item to the cart, submit the form — and Airtop's models resolve that instruction against the current page state. We use this pairing wherever a target site has no usable API: internal tools, legacy portals, and consumer sites that only expose a browser UI become reachable to an agent workflow.

Where Airtop constrains this work is authentication and session realism: sites behind OAuth, two-factor, or CAPTCHA-gated logins need saved profiles and Airtop's residential proxy network to behave like a real user session rather than a bot that gets blocked on the first page load. We plan profile and proxy strategy alongside the extraction and action design, since a well-designed prompt against a blocked or logged-out session produces nothing.

We're also explicit about what Airtop's AI is not built to do: it has no built-in model-monitoring dashboard, drift detection, or governance layer for a broader machine-learning program, and it doesn't replace an analytics or BI stack. Its AI is purpose-built for one job — making a live browser session legible and controllable to an agent — and we scope engagements around that boundary rather than around a generic AI roadmap.

Engagements in this track typically start with a short spike against your actual target sites to confirm extraction accuracy and login reliability, then scale into a scheduled or agent-triggered Extract and Act pipeline once that's proven, built on Airtop's Python or TypeScript SDK rather than raw API calls for anything beyond a handful of endpoints.

Introduction Airtop brings AI into production with clear guardrails and measurable outcomes.

  • Deploy anomaly detection on manufacturing lines without moving data outside trusted domains using Airtop.
  • Implement AI-powered decision support in customer support workflows, with human review where needed.
  • Use Airtop to run lightweight forecasting models that guide inventory decisions in real time.
  • Orchestrate model scoring across multiple data sources, maintaining lineage and provenance with Airtop.
  • Automate rule-based and probabilistic recommendations while preserving auditability through Airtop dashboards.
  • Monitor drift and trigger safe retraining cycles aligned with risk tolerance.
  • Provide explainable AI narratives that operators can act on, supported by Airtop logs.
  • Leverage AI-assisted anomaly alerts to reduce downtime and improve quality with Airtop gates.
  • Coordinate AI outputs with existing control systems via Airtop’s interoperable interfaces.
  • Scale AI services across regions with consistent policy enforcement through Airtop governance.

These scenarios illustrate concrete AI-enabled enhancements Airtop enables in day-to-day operations.

Open the full guide: AI →

Comparisons

8 guides

Airtop FAQ

9 questions
How does Airtop handle data quality and governance during automation?

Airtop emphasizes data quality checks and governance across automated processes. Airtop provides controls to enforce data standards, lineage, and auditable actions to maintain trust in results.

Implementation details

Policies within Airtop ensure data used by automated flows adheres to defined rules. Airtop records changes and maintains an auditable trail for governance and compliance needs.

Actionable considerations

  1. Define data quality checks and exception handling in Airtop.
  2. Establish data lineage and visibility for automated actions in Airtop.
  3. Schedule periodic reviews of governance policies within Airtop.
How does Airtop handle security and permissions?

Airtop enforces role-based access and data-level controls to safeguard information. Airtop provides auditing, change control, and encryption practices to help meet compliance requirements while enabling productive collaboration.

Implementation details

Permissions are managed in Airtop through defined roles, with best practices for least privilege and periodic access reviews. Airtop logs actions for traceability, supporting governance within Airtop.

Actionable considerations

  1. Define user roles and access scopes for Airtop workflows.
  2. Establish approval processes for sensitive actions in Airtop.
  3. Plan regular security reviews and activity audits in Airtop.
How does Airtop integrate with existing systems and automate workflows?

Airtop provides cloud-hosted browser sessions that AI agents and scripts control through an API or SDK (Python and Node/TypeScript), rather than a library you run against your own local Chromium instance. Instead of scripting every click with selectors, you can send natural-language instructions (Airtop's prompt-based actions) that an underlying model translates into interactions with the live page, alongside lower-level session and window controls for precise automation.

Practical Details

Airtop sessions support saved browser profiles, so an agent can log into a site once and reuse that authenticated session (cookies, local storage) on later runs instead of re-authenticating every time. For flows that need a human to step in — solving a CAPTCHA or entering a 2FA code — Airtop exposes a live view URL so a person can watch and interact with the same browser session the agent is driving before handing control back.

Actionable Considerations

  1. Use a saved profile for sites requiring login so agent runs don't re-trigger authentication or bot-detection challenges on every session.
  2. Reserve natural-language prompt actions for pages with unstable markup, and use direct selector-based actions where a page's structure is stable, to reduce latency and cost.
  3. Wire the live-view URL into a handoff step for flows that may hit a CAPTCHA or 2FA prompt, so a human can intervene without restarting the automation.
How does Airtop scale with increasing data volumes and users?

Airtop scales by running many browser sessions concurrently in its cloud infrastructure rather than requiring you to provision and manage your own fleet of headless Chrome instances or proxies. Plans are built around concurrent session limits and usage (session minutes or credits), so scaling up a workload mainly means raising the concurrency ceiling rather than re-architecting the automation itself.

Practical Details

Because each session is a full remote browser, running many sessions in parallel increases cost and can also increase the chance of triggering a target site's rate limiting or bot detection if sessions aren't spread across different profiles or proxy locations. Session and profile management (which login state maps to which session) becomes the main operational concern as a workload grows from a handful of test runs to a scheduled, high-volume job.

Actionable Considerations

  1. Size concurrent session limits to the target site's tolerance for simultaneous traffic, not just to your own throughput goals.
  2. Separate profiles per account or persona when running many parallel sessions against the same site, to avoid one flagged session affecting others.
  3. Monitor session minutes or credit consumption as concurrency increases, since cost scales with both session count and session duration.
What AI capabilities does Airtop offer and how do they benefit a service desk or operations team?

Airtop leverages AI to interpret data, suggest actions, and automate decision paths while maintaining auditability. Airtop enhances responsiveness and consistency in service delivery without sacrificing control. The AI is designed to complement human expertise within Airtop.

Practical usage details

AI-driven recommendations in Airtop help prioritize tasks, surface insights, and guide automated workflows with transparent reasoning, all within Airtop. Implementing AI features in Airtop follows governance policies to ensure accountability and traceability.

Actionable considerations

  1. Identify high-value use cases where AI recommendations add clarity.
  2. Configure guardrails and approvals for AI-driven actions in Airtop.
  3. Monitor AI outcomes and adjust models or rules within Airtop as needed.
What concerns should I expect during initial evaluation of Airtop?

When assessing Airtop, expect to review compatibility with your existing workflows and data sources. Airtop provides clear guidance on setup scope and expected outcomes to help you validate fit. Airtop helps you align stakeholders and establish success criteria, reducing risk during adoption.

Implementation posture

Plan for a phased rollout with an accessible sandbox and a practical integration map. Airtop supports a non-disruptive start and scalable expansion as needs evolve, keeping Airtop aligned with your priorities.

Actionable considerations

  1. Identify the core use cases you want Airtop to support.
  2. Map data sources and permissions required by Airtop.
  3. Define success metrics and a rollout timeline for Airtop.
What engagement should I expect from Airtop during and after deployment?

Airtop delivers structured onboarding, guided configuration, and ongoing alignment with your goals. Airtop supports a collaborative approach that emphasizes measurable outcomes and steady progress.

Implementation details

During deployment, Airtop offers practical milestones, documentation, and access to support resources to keep teams aligned. Airtop continues to provide updates and best-practice improvements as your use cases mature.

Actionable considerations

  1. Define adoption milestones and success indicators within Airtop.
  2. Schedule regular check-ins with your Airtop team for feedback.
  3. Leverage Airtop resources to expand use cases over time.
What should I know about licensing and pricing for Airtop?

Airtop offers transparent licensing aligned with usage and scope. Airtop provides options that fit different team sizes and deployment models, with scalable paths as needs grow. Pricing details are provided through standard channels to ensure clarity and predictability.

Implementation details

Choose a model that aligns with your expected workload and governance requirements. Airtop focuses on delivering value without surprises, with clear terms and renewal processes within Airtop.

Actionable considerations

  1. Estimate your team size and expected usage to select a suitable plan.
  2. Clarify renewal terms and support options in Airtop.
  3. Discuss upgrade paths if requirements evolve in Airtop.
What support and learning resources are available for Airtop customers?

Airtop provides structured support channels and an array of learning materials to accelerate value. Airtop resources are designed to help teams onboard quickly and resolve issues efficiently.

Practical provisioning

Access to documentation, best-practice guides, and a responsive support team helps Airtop users stay productive. Airtop encourages proactive learning and knowledge sharing within the organization.

Actionable considerations

  1. Utilize the official Airtop knowledge base for common questions.
  2. Engage with the support team for incident resolution and guidance.
  3. Leverage Airtop tutorials and workshops to upskill teams.

Get more from Airtop

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